1.1. Our target
We aim to meet WCAG 2.1 Level AA across core journeys: search, listing detail, enquiry, registration and account settings.
2.2. Known limitations
Some third-party map and payment components may not fully meet the target. We provide alternative routes to the same outcome where possible, including a text-based address and a support channel for enquiries.
3.3. Feedback
Report an accessibility barrier to support@emkay.world. We aim to respond within 5 business days and to remediate confirmed issues in the next release cycle.
4.How to contact us
Legal & compliance enquiries: legal@emkay.world
Privacy and data-protection requests: privacy@emkay.world
Complaints, disputes and safety reports: support@emkay.world or the in-platform complaint form.
Postal enquiries may be sent to EMKAY Luxury Living, Doha, State of Qatar.
